Contact our transportation vendor, TAG B Transportation, to make arrangements for shuttle services for your upcoming event. To initiate the process, please complete the service request form or contact support at 202-234-7775
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Frequently Asked Questions
How do I request shuttle service for a special event organized by my department?
To request shuttle service for your department's special event, please fill out the online request form available here.
Provide all necessary details such as event date, time, location, estimated number of passengers, and any specific requirements.
How much advance notice is required to book shuttle service for a special event?
We recommend submitting your request at least two weeks in advance to ensure availability and adequate planning. However, we understand that sometimes events may arise unexpectedly, so we will do our best to accommodate last-minute requests whenever possible.
What types of events qualify for shuttle service?
Our shuttle service is available for a wide range of events, including conferences, seminars, workshops, graduation ceremonies, and other departmental events that require transportation for attendees.
Can I customize the shuttle service to meet specific event requirements?
Yes, we offer customizable shuttle services to suit the unique needs of each event. Whether you require multiple shuttle pickups/drop-offs, specific route planning, or branding options, we are committed to tailoring our services to meet your department's needs.
How is the shuttle service pricing determined?
Shuttle service pricing is based on various factors, including the number of passengers, duration of service, distance traveled, and any additional services requested. Once you submit a request, our transportation team will provide you with a detailed quote based on your event requirements.
Are there any restrictions or limitations for shuttle service requests?
While we strive to accommodate all requests, please note that shuttle service availability may be subject to factors such as vehicle availability, driver availability, and scheduling constraints. We recommend submitting your request as early as possible to secure your preferred date and time.
How will I know if my shuttle service request has been confirmed?
Once you submit your shuttle service request, our transportation team will review the details and confirm availability. You will receive a confirmation email with the details of your booking, including pickup/drop-off times, vehicle information, and any special instructions.
What if I need to make changes or cancel my shuttle service reservation?
If you need to make changes or cancel your shuttle service reservation, please contact our transportation team as soon as possible. We understand that event plans may change, and we will work with you to accommodate any modifications or cancellations to the best of our ability.
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